Call monitoring Agent

Loc de munca Call monitoring Agent

Job presentation: 

  • Responsible for monitoring calls with the ability to identify wrongdoing actions in real-time.
  • Provide feedback and reports to management/Compliance regarding potential risks.
  • Produce Quality assurance performance to our business partners around the world.

Call monitoring agent- Job description:

Leverate is a regulated leading financial services solutions provider with cutting-edge trading technology driving FX & CFD brokerages worldwide with a European license.

We are looking for team members who are excited about working with the latest technology and thrive in an environment that supports taking chances and personal growth.



  • This position requires regulation Training.
  • A “can do” attitude, excellent communication, and Able to work independently.
  • Able to Perform multitasking when needed.
  • Perform good skills of listening and data analysis with efficiency.
  • Well known with one (or more) of the requested languages.
  • Critical & logical thinking, strong analysis & research skills
  • Effective listening skills
  • Be able to work under pressure
  • Effectively prioritize urgent cases, multi-task in a fast-paced environment
  • Additional language – an advantage!


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